You must have the purchase invoice or exchange voucher.
The products must return with a label and under the same conditions in which they were received.
The products should not have any odor, use mark or any change in the time of receipt of the product, including being washed by the customer.
To proceed with the exchange or return of articles you have to access the Exchanges and Returns page under your client area. GREAT I AM is not responsible for the shipping or collection costs associated with an exchange (item or size) or return of it. Warning: The return / exchange of products that do not meet the above conditions will not be accepted, and will be automatically sent back to the address of the sender.