TERMS AND CONDITIONS
A Great I Am offers an online shopping service regulated by the general sales conditions, as described below. For this purpose, the use of this Website constitutes your agreement with the conditions of sale. A Great I Am reserves the right to change these conditions without prior notice, publishing all changes here.
It is intended for personal use. The reproduction, transfer, distribution or storage of the content of this Website, without prior written authorization, is prohibited for purposes other than personal use.
Great I Am may, at any time, edit, in whole or in part, the terms and conditions listed here.
Customers of the online store are considered final consumers, subject to VAT, with the exception of residents of countries outside the European Union.
The sales process is subject to compliance with the regulations established by Law no. 25/2008, of 5 June, relating to the regime for preventing and repressing the laundering of benefits from illegal origin and terrorist financing.
The introduction of a link to our website for commercial purposes is strictly prohibited without prior authorization from Great I Am. At the same time, the use of the greatiamwear.com domain for abusive purposes, and without prior authorization, may be susceptible to Great I Am resort to competent legal means. If you find links that direct you to greatiamwear.com on other websites, we do not assume any responsibility, neither for the source of the page nor for its content.
PRICES
The prices shown in the catalog include VAT at the current rate at the time of purchase, shipping costs (if any) are added on the order completion page.
Any other costs resulting from sending volumes abroad, including customs clearance costs, will be the sole responsibility of the buyer.
ORDER AT GREATIAMWEAR.COM
Ordering at greatiamwear.com is very easy and respects all regulations and laws that govern e-commerce. Check out our FAQ if you need help with this topic.
In the event that your data is entered incorrectly or you simply want to change something in your order, you can request its modification or cancellation through our Customer Support service.
In accordance with law 7/2004 of January 7, on e-commerce, the Great I Am Lda reserves the right to unilaterally cancel the order whenever a programming error, operating defect or deformed contractual proposal (in which the error concerns something crucial to the contract) is verified.
The customer can cancel the order, if it has not yet been shipped, by sending an email or by phone. The cancellation request will only be effective when the order number and the customer's name are mentioned.
Ordering products must be made by users aged 18 or over.
PAYMENT METHODS
Products can be paid for using one of the various electronic payment methods available
PAYPAL
Klarna
Credit card
Shipping to Collection
Ref Multibanco (Portugal)
MBWAY (Portugal)
A GREAT I AM reserve the ordered products for 48 hours, after this time, if there is no confirmation of payment, the order will be canceled and the stock will be restored for sale.
DELIVERY TIME
In mainland Portugal, orders are generally delivered within 2 working days after the payment date.
In the Autonomous Regions, depending on the Islands, the estimated delivery time may vary from 3 to 5 business days.
Deliveries to Europe and the rest of the world vary according to destination and transport time. It can take between 2 to 5 business days.
EXCHANGES AND RETURNS POLICY
A GREAT I AM accepts exchanges/returns within a maximum period of 15 days, counting from the date of receipt of the order. Check our Exchanges and Returns policy here.
However, shipping of replacement items will follow the Shipping Cost rules of a normal purchase.
A Great I Am responds to lack of conformity that appears within a period of two years counting from the delivery of the item, with the exception of perishable products, where we only guarantee that the products are delivered within the expiration date and with a minimum of 30 days , and our responsibility ends after delivery due to the fact that we do not control the way in which the products are stored or stored. All non-compliance will be analyzed by our Customer Support service.
RESOLUTION OF CONTRACTS (RETURNS) – DISTANCE PURCHASES.
For distance purchases (online and to be received at the address via courier), Portuguese Law establishes that the consumer has a period of 14 days (commonly known as the reflection period) after receiving the goods, during which they can return the item(s)( s) without the need to indicate a reason. In cases of free Contract Termination, return shipping costs are the responsibility of the consumer, as stipulated in paragraph 2 of article 13 of Decree-Law no. 24/2014, of 14 February.
REGISTRATION IN THE ONLINE STORE
Registration allows for an easier purchasing process, with the recording of the customer's identification data, allowing immediate recognition of the customer, without the need for new entry in a future purchase;
You can update your personal data online whenever you make a purchase in the online store;
CLAIMS
Complaints about defects in items after use are accepted; to do so, you must contact us through our Customer Support. After receiving your shipment, the maximum response time for the customer is 15 days.
Applicable Legislation
All purchases made on the greatiamwear.com website are subject to Portuguese legislation. Any conflict or divergence of interpretation of the general conditions of sale and use will be submitted to the competent Portuguese court.
If our client is located outside mainland Portugal, we inform you that any legal proceedings must be forwarded to the Portuguese courts.
Alternative Resolution of Consumer Disputes (RAL) – Law nº144/2015 of 8/9
In the event of a dispute the consumer may resort to an Alternative Resolution Entity for Consumer Disputes:
*More information on the Consumer Portal
Consumer Dispute Arbitration Center of Vale do Ave/Arbitration Court
Address: Rua Capitão Alfredo Guimarães, 1,
4800-019 Guimaraes
Phone: 253422410
Website: www.triave.pt
Email address: triave@gmail.com
CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
Address: Rua D. Afonso Henriques, 1,
4700-030 Braga
Phone: 253617604
Website: www.ciab.pt
Email address: geral@ciab.pt
Porto Consumption and Arbitration Information Center
Address: Rua Damião de Góis, 31, Loja 6,
4050-225 Porto
Phone: 225508349
Website: www.cicap.pt
Email address: cicap@cicap.pt
CNIACC - National Center for Consumer Conflict Information and Arbitration
Address: Faculty of Law of Universidade Nova de Lisboa – Campolide Campus
1099-032 Lisboa
Phone: 213847484
Website: www.cniacc.pt
Email address: cniacc@fd.unl.pt
CIMAAL – Algarve Consumer Conflict Information, Mediation and Arbitration Center
Address: Edifício Ninho de Empresas, Estrada da Penha
8005-131 Lighthouse
Phone: 289823135
Website: www.consumidoronline.pt
Email address: suporte@consumidoronline.pt; cimais@mail.telepac.pt
Center of Arbitration of Conflicts of Consumption of the District of Coimbra
Address: Av. Fernão Magalhães, no. 240, 1st
3000-172 Coimbra
Phone: 239821690
Website: www.centrodearbitragemdecoimbra.com
Email address: geral@centrodearbitragemdecoimbra.com
Center of Arbitration of Consumer Conflicts of Lisbon
Address: Rua dos Douradores, 116, 2º
1100-207 Lisboa
Phone: 218807030
Website: www.centroarbitragemlisboa.pt
Email address: juridico@centroarbitragemlisboa.pt / director@centroarbitragemlisboa.pt
Madeira Consumer Conflict Arbitration Center
Address: Rua Direita nº. 27 – 1st Floor
9050-405 Funchal
Phone: 291750330
Website: www.madeira.gov.pt/cacc
Email address: centroarbitragem.srias@madeira.gov.pt
SECURITY AND PRIVACY POLICY
Check our privacy policy here.
APPLICABLE LAW AND JURISDICTION
This agreement is applied in light of Portuguese Law.
SHIPPING COSTS
Europe (except Portugal and Spain) – €9,99
Free Shipping over €80
Portugal
Madeira and Azores (up to 500 grams)
1st option – charge: €6,30 (shipping costs)
2nd option – prepayment by ref. ATM; ref MBway; Paypal: €4,20 (shipping costs)
Madeira and Azores (500 grams up to 2 kg)
1st option – charge: €8,00 (shipping costs)
2nd option – prepayment by ref. ATM; ref MBway; Paypal: €5,90 (shipping costs)
Mainland Portugal – orders up to €49.99:
Shipping: €4.20
Shipping on collection: €6.20 (Shipping: €4.20 // cash on delivery fee of €2 added).
Mainland Portugal – over €50:
Free Shipping
Cash on delivery: €2 (Free shipping but additional refund fee: €2)
Spain (España)
Advance payment by credit card;
Paypal
Cash on delivery (additional refund fee of €2).
Free Shipping over €50
Campaigns
Each campaign carried out by Great I Am has a specific and unique regulation for it. Therefore, all exchanges and returns that may result from these purchases using a discount (promotional code or discount voucher) will be based on the final billing value and not the actual value of the items in the order.
In exchanges made at a later date after the end of the campaign, the discount will only be maintained when exchanging for another size (within the same reference).
All promotional campaigns follow general stock availability rules.
EXTRA10 Coupon
Extra 10% discount under the discounted price. Not applicable to Resale, Outlet, Children.
Valid until 31/12/2024
15% on Newsletter and SMS subscription
Subscribe to our Newsletter and/or SMS and stay up to date with news and exclusive promotions. When subscribing you will immediately receive a 15% discount voucher for your next purchase. This is a single-use coupon.
*Cannot be combined with other current, outlet and nutrition coupons if current.
Last updated on 23/04/2024
